Contact HandheldPrinter Inks
Use the contact form on this page for cartridge orders, compatibility questions and surface matching. We work from Pinetown and courier inks and cartridges to factories, packhouses and warehouses across South Africa.
Send us a message
Tell HandheldPrinter Inks what you need, with the sizes, quantities or site details that matter to the job. Fields marked * are required.
Send the details that matter
The quickest way to keep a coding job on track is to send the practical details in one message. If you are replacing an existing cartridge, include what you use now and where the code is going. If the print is faint, smudged or not sticking, say what surface you are marking and how the packs are handled after coding.
- Your town, site type and whether the order is for a factory, packhouse or warehouse
- The surface being coded, such as carton, paper, wood, plastic film, bottle, metal, glass or pipe
- The coder model or cartridge type you are using now
- Ink colour needed, including white or other colours for dark packs
- Whether the code is text, date, batch, shift mark or shipping case information
Photos that help us narrow it down
A few clear photos usually answer the important questions faster than a long description. Show the current print result, the cartridge area on the coder and the material being marked. If you have a label layout or a simple drawing of the print position, add that as well. It helps, specially where space is tight on curved bottles or narrow film.
- A close photo of the current code on the product or case
- A picture of the cartridge installed in the coder
- A photo of the surface finish, glossy or matt can matter
- A sketch or marked-up image showing code size and placement
Areas we cover
Our office is in Pinetown near Durban, and we send cartridges to every province by courier. Most orders are for production sites that need the right ink for cartons, shrink film, plastic tubs, glass bottles, metal lids or outer cases. Coastal humidity can affect drying and handling, so mention if packs are stacked straight after coding or moved into cold rooms.
Collection and visit arrangements
If you are nearby, collection from our Pinetown office can be arranged for cartridge orders. Visits are best kept practical: bring the cartridge reference, the coder details and a sample of the material you need to mark if you can. We do not sell or repair coders themselves, and we do not print products for clients, but we can help you choose the correct cartridge for the job.
For all enquiries and orders, use our contact form on this page.